Privacy Policy

Privacy Policy

This privacy policy states the terms and conditions of processing personal data acquired through the online store obsessivelingerie.ca (hereinafter called “online store”). 


The owner of the online store and the controller of all acquired personal data is Obsessive Lingerie Canada Inc.  Obsessive Lingerie Canada Inc. , (“we” or “us”) is committed to preserving and safeguarding the rights of its customers, including their right to privacy and their rights relating to their personal information. Because of this, we have prepared this privacy policy, so as to inform our website users and customers (“you”, or collectively “customers”) of the way in which we collect, use, disclose and otherwise manage personal information which we may be given access to, including through our website accessed or located at www.obsessivelingerie.ca (collectively “our website”).
Obsessive Lingerie Canada Inc.  does not collect, use or disclose the personal information of its customers, other than in compliance with this policy. By using our website and/or purchasing merchandise through our website, you agree to the content of our policy. That said, if, from time to time we elect to change or to amend our policy, we will let our customers know about such changes by posting an updated policy on our website. Following the posting of such changes, the continued use of our website by any customer will constitute his or her acceptance of these changes, and his or her agreement to be bound by such changes. As such, customers are responsible to regularly review the content of this policy, as available on our website, including so as to be made aware of any changes to our policy since it was last viewed, as the case may be.

#1 Personal information collected

Obsessive Lingerie Canada Inc., may collect personal information from you upon your creating an account, or upon you providing us your personal information, including upon logging in as a registered user of our website, searching for a particular item of merchandise, placing an order for merchandise through our website, providing information in your account, communicating with us (whether by phone, email, or otherwise) or if you elect to submit an entry to participate in one of the promotions, surveys or contests that we may sponsor or organize, from time to time. In such circumstances, customers might provide us with personal information that may include names, addresses (postal and/or email), phone numbers, credit card information, names and contact information (including addresses and telephone numbers) of individuals to whom merchandise is being shipped, product interest information, financial information, and, if and when customers elect to share them with us, their opinions and individual preferences. Please note, also, that we do not retain credit card information beyond what is immediately necessary to process each transaction submitted through our website.
Our website is meant for use by adults on. We do not knowingly collect any personal information from children under the age of 13. We ask that those under age 13 not use our website nor provide us with any personal information.
During the online store account registration, the Customer independently sets his or her individual password to the account. The customer can change the password at a later date.
While using the online store website extra data might be collected, especially: IP address assigned to customer’s computer or IP address assigned to external internet provider, domain name, browser type, time of access, operating system type. 
Additionally, navigational data may be collected from customers, including data about links and hyperlinks, which the Customer decides to click or any other activities that he or she performs while visiting online store.

#2 Third parties

Obsessive Lingerie Canada Inc, does not sell, share nor rent your personal information, except as permitted by law or as otherwise described herein. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this policy.
In the normal course of our business, we may also transfer personal information to third-party providers of technical services, for processing pursuant to agreements that we enter into with them. As the case may be, such agreement imposes security safeguards appropriate to the sensitivity of the information and prohibit such providers from using or disclosing personal information received from us other than for the purpose of processing such data.
In case of doing shopping via online store, personal data may be transferred, dependently on customer’s choices, to the pre-selected courier companies. 
Navigational data may be used in order to provide better service, analysis of statistical data and adjusting online store to customer’s preferences, and also for online store administration.
If requested by entitled public authorities, Obsessive Lingerie Canada Inc., has the right to share personal data to the Prosecutor, Police, or adequate public authorities. 

#3 Promotional Communications

Obsessive Lingerie Canada Inc., wants to communicate with you only to the extent that you want to hear from us. As such, you may always choose not to receive news, promotional materials, promotional and/or personalized services or marketing information from us and, if so, we will respect your wishes.
If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by contacting us at the contact information listed below in this policy. If you do so, please be sure to include your full name and the email address which you used when you registered with or used upon making a purchase through our website.  Such requests may take up to fourteen (14) days to process, during which period you may continue to receive communications from Obsessive Lingerie Canada Inc. You may also unsubscribe from Obsessive Lingerie Canada Inc. newsletter services by using the unsubscribe link situated at the bottom of any promotional message you receive from us.

#4 Use of cookies, IP address

Obsessive Lingerie Canada Inc., may track some of the preferences and activities relating to your use of our website, including for your convenience upon subsequent visits. To that end, we may use cookies that store information such as the number of your visits to our website or its pages and information as to your account if you elected to create one. You may configure your computer's browser to disable or refuse cookies, in which case you may be provided with a more limited experience upon visiting our website, including having to contend with more limited functionalities.
Obsessive Lingerie Canada Inc., uses its own cookies for the following purposes: 
  1. user authentication at the online store and to maintain user sessions at the online store (after logging in), so that the user does not have to re-enter the login and password at every online store page; 
  2. analysis, research and conducting the audit of viewing figures, especially to create anonymous statistics which help to understand how the online store customers use the online store pages, which allows enhancement of its structure and content. 
 
Obsessive Lingerie Canada Inc., uses external cookies in order to:
a) promote online store through Facebook
b) show Obsessive Lingerie Canada Inc., residing location in the Contact tab through maps.google.com
c) collection of general and anonymous static data using Google Analytics analytical tools
Obsessive Lingerie Canada Inc., may store a customer’s IP Addresses. IP is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. In most cases an IP changes dynamically, that means whenever the user connects with the internet. Because of this, IP is treated as impersonal identification data. Obsessive Lingerie Canada Inc., uses IP addresses to diagnose technical problems connected with servers, creating statistical analysis (such as determining the number of visitors from particular countries and regions), as information helpful while controlling and improving online store, safety purposes and potential identification of unwanted software checking online store content.
The online store includes hyperlinks and redirections to other websites. Obsessive Lingerie Canada Inc., is not responsible for their Privacy Policies and Terms & Conditions. 

#5 Inquiries or complaints

Obsessive Lingerie Canada Inc. wishes to ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. As such, you are entitled to request access to and correction of your personal information that we may have collected.
In order to make such a request, or if you have any questions, or to make any complaint in relation to our privacy practices, please contact us by either telephone     (647) 699-5671 or email info@obsessivelingerie.ca

#6 Security management – password

Obsessive Lingerie Canada Inc., assures safe and encrypted connection while sending personal data and while being logged into the customer’s account. Obsessive Lingerie Canada Inc., uses trusted SSL certificate.
In the event of a forgotten password, Obsessive Lingerie Canada Inc., as the owner of online store allows for generating a new password. Obsessive Lingerie Canada Inc., does not send password reminder. Every password is encrypted in the way which prevents from decrypting it. To generate new password customer is supposed to provide e-mail address by filling in “Forgot the password” form. After this customer receives an e-mail with redirection to website in online store, where a new password can be set. 

#7 Security of personal information

Obsessive Lingerie Canada Inc., will maintain the confidentiality of all personal information collected through our website and will only disclose such information to employees and authorized service providers who require such information for the purposes described in this policy. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information under our control. Furthermore, each and every Obsessive Lingerie Canada Inc., employee, mandatory or agent are required to apply and abide by this policy.

#8 Secure shopping

When you place orders on our website, all of your order information, including your credit card number and delivery address, is transmitted through the internet using secure sockets layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our website from capturing and viewing your personal information.

 

#9 Changes in Privacy Policy

The Privacy Policy may be changed and Obsessive Lingerie Canada Inc., will inform customers regarding any changes in advance. 
Any questions pertaining the Privacy Policy can be directed to: info@obsessivelingerie.ca

Last update: July 2019
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